Shipping policy
Shipping Policy
At BPACK, we are committed to delivering your orders efficiently and reliably. All parcels are carefully packed and shipped using trusted UK courier services.
Shipping Methods
We currently ship using the following couriers:
- Royal Mail
- Evri (formerly Hermes)
- DPD
- inPost
- FedEx
All deliveries are tracked, and a tracking number will be provided once your order has been dispatched.
Shipping Costs (UK Only)
Shipping costs are based on the total weight of your order:
0 – 2kg – from £3.49
2 – 5kg – from £4.99
5 – 15kg – from £6.99
15 – 30kg – from £11.99
The final shipping cost will be calculated and displayed at checkout.
Estimated Delivery Times
- Standard parcels: 2 to 4 working days
- Heavy or bulk orders: 1 to 3 working days
- We aim to dispatch all orders within 1 business day
Please note: delivery times may vary depending on courier performance and seasonal demand.
Shipping Area
We currently deliver within the United Kingdom only.
If you are a business located outside the UK and wish to place an order, please contact us at: eco.bpack@gmail.com
Delays or Delivery Issues
While we work closely with our couriers to ensure timely delivery, occasional delays may occur due to external factors such as weather, strikes, or courier backlogs.
If your order has not arrived within the expected timeframe, please email us at eco.bpack@gmail.com and include your order number so we can investigate promptly.